Academics · Diploma
Diploma in Consumer Protection Laws
Rights, remedies and redressal under the Consumer Protection Act — deficiency of service, unfair trade practices, product liability, and the consumer commission system.
About the course
The Consumer Protection Act, 2019 reshaped how Indian consumers assert their rights — introducing product liability, regulating e-commerce, and strengthening the three-tier commission system. This one-year diploma provides a complete working knowledge of that framework.
Students learn to identify deficiency of service and unfair trade practices, draft and file consumer complaints, and follow a matter through the District, State and National Commissions, including mediation and appeals.
The programme is valuable for practitioners, business owners, customer-facing managers and consumer activists. Assessment is through a Savitribai Phule Pune University examination at the end of the academic year.
What you will gain
The Consumer Protection Act, 2019 and the commission system in depth
Product liability, e-commerce rules and unfair trade practices
Drafting and filing consumer complaints, replies and appeals
Mediation and settlement in consumer disputes
Career pathways
- Consumer-dispute practice before District and State Commissions
- Customer-experience, legal and compliance roles in business
- Consumer-rights advocacy and advisory work
- In-house roles in e-commerce and service industries
Course facts
Admissions Open — Apply Now- Programme type
- Diploma
- Duration
- One Year
- Affiliation
- Savitribai Phule Pune University
- Examination
- University examination at the end of the academic year
- Eligibility
- Students, graduates, professionals, and working executives seeking to enhance their expertise and career prospects.
For eligibility, fee details, and the admission process, contact the College Admission Office or visit the campus.
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